Meet the People

Why TWF Industries remains a leader in industrial finishing services…


Tom Furrer, President/CEO

Tom Furrer

CEO

Tom is responsible for the overall day-to-day operations of TWF. He also does most of the quoting, with help from Hannah.  Tom along with his wife Jill founded TWF in 1986.  Prior to that, Tom was in a partnership with his father and brother in an electroplating business.  He also worked as a tool and die apprentice, machinist and draftsman prior to his career in the Finishing Industry.

Tom and his wife have four children and six grandchildren.  Tom enjoys time with his family, snowmobiling and working with his tractor.  He also enjoys playing in FlattGrass Revival, a bluegrass/gospel band .

Benjamin Furrer

President

Ben started at TWF in 2002 and has served in many roles. In 2022 Ben was appointed President, overseeing company operations.  Previously he served as the Materials Manager, coordinating the many areas of supply to ensure that jobs can be run successfully and on time. His experience is also invaluable in assisting with technical issues and special projects.

Ben and his wife have 6 children. He enjoys spending time with his family, building Legos and sitting on the back porch in the sun


Jill Furrer, Vice President/CFO

Jill Furrer

Vice President/CFO

Jill has been at TWF Industries since its beginning in 1986, holding various key roles in the office.  She currently oversees the monthly accounting reports as well as weekly accounting duties.  Jill also serves as Secretary for the Board of Directors. 

 When at home, Jill loves spending time with her family and her cats.  She also makes time for “fiddling around” in the band with Tom and friends.

Daniel Furrer

Technical Sales Representative

Daniel started at TWF in 2007. He learned the painting trade on the shop floor in many areas that included racking, painting, powder coating, lead person and Production Manager. Providing him a clear understanding of what a quality product is. Today in his role of Technical Sales he continues fostering long standing relationships with current customers and building relationships with new ones.

Away from work, Daniel is an artist; he enjoys drawing cartoon characters, making people laugh, and spending time at his parents’ beautiful wooded property.


Travis Strahm, Human Resources

Travis Strahm

Human Resources

Travis has a 4-year degree from Kansas State and started at TWF in 2014 in shipping and receiving.  Travis soon worked his way up to be the Human Resource Director, he also manages shipping and logistics and some Office Manager duties.  Travis enjoys being part of the family Industrial Finishing business, and coming to work with his wife, Jilaine, every day.

Travis enjoys gardening and landscaping at home, working with cattle, and traveling to Kansas where he grew up.

Jilaine Strahm, Administrative Assistant

Jilaine Strahm

Administrative Assistant

Jilaine is a graduate of Alexandria Technical and Community College in Administrative Office Management and has been at TWF full-time since 2003.  She has worked in several positions throughout the company over the years.  Currently she works in several key areas of the company including accounting, contract review, order entry, purchasing and helping wherever she’s needed. In addition to her several duties she continues to be the company receptionist.

Jilaine enjoys travelling and spending time at home with her husband Travis.


Hannah Kracht, Customer Service Representative

Hannah Kracht

Quoting and
Process Design

Hannah is a graduate of Alexandria Technical and Community College, where she studied Accounting and Administrative Assistant. Hannah came to TWF in 2017 as an Admin Assistant.  She now works in Quoting and in Contract Review where she plans processes to ensure that jobs are ran efficiently and to the customer specifications. 

Outside of work she spends time with her family and enjoys biking. Whenever she gets a chance, she likes getting lost in a good book.

Jennifer-Hines.jpg

Jennifer Hines

Customer Service, Shipping

Jennifer started at TWF Industries in 2019, in customer service and shipping.  A big part of her role hinges on communication: working as a liaison between customers and the TWF production staff, she ensures customer needs are being met.   She communicates with customers when their orders will be complete, and when they ship.  Since starting at TWF, Jennifer continues to learn new roles and responsibilities.

When Jennifer is not working at TWF, she likes to read and spend time outside.


Travis Koep

Production Coordinator

As Production Coordinator, Travis is responsible for scheduling jobs, determining the commit dates, and monitoring projects to ensure timely production. Travis makes sure we have what inventory is needed for upcoming jobs. He works with the production team leads to monitor and facilitate correct processes to keep production on schedule. He frequently communicates with the Production Manager and customers as requested.

Travis grew up in central Minnesota and currently lives with his two children in an earth sheltered home. He enjoys time with family, reading, working on smaller wood projects, fishing, and hunting. In good weather you might find him outside in the flower garden.